Terms and Conditions


In these Terms and Conditions ‘we’ and ‘us’ means Anverally & Sons (Pvt) Ltd.;

These Terms and conditions are subject to the applicable rules and / or laws and / or regulations concerning various subject matters referred to herein. 

1. The contract with us  


We must receive the total purchase price of the goods;

Confirmation as to whether the order has been accepted will be made by us to you;

Goods we supply may vary somewhat from the images shown and the quantities delivered to you may be greater or less than the quantity ordered and such inconsistency not exceeding five per cent [5%]. 

2. Price

(a) Price of the goods, general delivery charges and other relevant details shall be as per the listing in the website;

(b) You will be charged extra for delivery;

(c) We cover all destinations. However, you should receive our notice that the order is accepted;

(d) Customs and import duties to be borne by you– You may be charged subject to your country’s excise rules and regulations on arrival of the goods. We have no control over these charges and therefore cannot predict what they may be.

3. Canceling of contract by you

You may cancel the contract within 48 hours of placing the order;
You must notify cancellation of contract in writing;

If you cancel the contract after goods are dispatched, the contract can be cancelled provided the goods are unpacked and / or in the condition they were in when delivered to you and returned to us at your own cost & risk within 30 days of receipt of the goods by you;

Upon satisfying the abovesaid conditions, where applicable, we re-credit to you the amount credited to us by you;

If cost of delivery is not paid by you we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you

4. Cancellation of contract by us

We reserve the right to cancel the contract between us if:-

(a) we have insufficient stock to deliver the goods you have ordered;

(b) we do not deliver to your area or

(c) Incorrect price listing with regard to the goods you ordered due to a typographical error or an error in the pricing information received by us from our suppliers.

Cancellation of Contract by us will be notified to you by E – Mail;

Where applicable, we re-credit to you the amount credited to us by you;

We cannot be held liable for any additional compensation for disappointment suffered.

5. Delivery of goods

Goods are generally delivered via ………..;

Goods will be delivered within 30 days of your order;

However, we cannot guarantee the delivery times or service guidelines established by …………… or be responsible for loss or damage in transit, carrier shipment delays, lost shipments, stolen mail, clerical or typographical errors in shipping information provided by online purchasers during their order entry process or other similar delivery problems once shipments have left our distribution facilities;

We do not provide nor offer to provide loss in transit insurance cover;

Once goods are delivered to you, the goods will be held at your own risk and we cannot be held liable under any circumstance for their loss or damage;

We shall not hold our selves responsible for any goods undelivered to you due to any import and / or export regulations and / or customs duties and / or laws applicable in your country;
You are responsible to comply with all requirements necessary for the import and / or delivery of the goods in your country of destination.

6. Liability

Any discrepancy in the goods ie the goods we deliver to you are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 48 hours of the delivery of the goods in question;

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 30 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:

(a) to make good any shortage or non-delivery;

(b) to replace or repair any goods that are damaged or defective; or

(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6(c) above;

We make no representation and accept no liability in respect of the export or import of the goods you purchase.

7. Notices

Unless otherwise expressly stated in these Terms and Conditions, all notices from you to us must be in writing and sent to our contact address at No. 08, Jawatta Road, Colombo – 05 or to the given E-Mail address.

 8. Updates to our Terms and Conditions

We may from time to time change, alter, adapt, add or remove portions of these Terms and Conditions.

9. Website


This site covers all residents internationally listed in the website.

10. Intellectual Property

The copyright in the material contained in this website and any trademarks and brands included in that material belongs to us;

You may download or copy the content and other downloadable items displayed on the website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.

11. Events beyond our control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

12. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

13. Privacy

We ensure that your privacy is protected;

All information given by you to us is gathered by us to process your registration and any orders you may make;

We may also use aggregate information in order to monitoring website usage;

We have put in place various security procedures to protect your information in the Internet. We do not store your credit card details. Your other details are safely secured to which information access is limited;

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

14. Governing law

The contract between us shall be governed by and interpreted in accordance with Sri Lankan law and the Sri Lankan courts shall have jurisdiction to resolve any disputes between us;

Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us.

15. Refund / Return / Exchange Policy – Subject to clauses 3, 4 & 6 



Exception – We have listed items in the website which cannot be Refunded / Returned / Exchanged.

16. Return / Refund

Merchandise will be accepted for return only within 30 days of receipt by you provided  it is unused and in new condition. However, you must notify us in writing within the specified time for authorization and instructions before returning any item.

If the merchandise is damaged, defective, or was significantly misrepresented in our catalog or website, you will receive a full refund, including return shipping costs provided you notify us of such irregularity in writing with adequate proof and / or documents within 30 days of receipt of the goods;

Refunds will be credited to the same credit card originally used for the purchase only. Purchases paid by cheques will be refunded by cheque and / or at the best available option.

Exchange

Merchandise will be accepted for exchange only within 30 days of receipt by you provided it is in the same condition prior to delivery and is unused. However, you must contact us by phone or                e-mail for authorization and instructions before returning any item.
 
If the merchandise is damaged, defective, or was significantly misrepresented in our catalog or website, we will pay for shipping of the replacement merchandise. You will receive credit for the returned merchandise and your shipping cost for the return. You will be charged or credited for the difference in price between the replacement order and the returned items credits. 
 
Refunds will be credited to the same credit card originally used for the purchase only. Purchases paid by cheque will be refunded by cheque or at the best available option.

Refund / Return / Exchange policy at the discretion of the Company.